EVENT DETAILS

THEATRE BOX OFFICE

Call us or come to the theatre to order tickets, for show times, prices and other information.

Phone: 604-521-5050

Email: sales@ticketsnw.ca

Phones line are open:

Tues - Sat:
12pm - 5pm

*also open one hour before ticketed performances for door sales and will call

SEATING CHART

ONLINE TICKET PURCHASING

Purchase tickets using our secure online system, or just browse for available seats.

Note: Verification of identity will be required when you pick up your tickets.

Tickets NW is the ONLY official ticket seller for the Massey Theatre.

Purchasing tickets from any third party ticketing sellers is outside of Massey Theatre and Tickets NW ‘s liability and may result in the purchasing of a counterfeit ticket, which we don’t want you to do!

VIRTUAL TOUR

CONSUMER TICKET POLICIES

We are not able to guarantee entry for latecomers. If possible latecomers will be seated discretely in seating near the entrance to avoid disruption of the program.

Patrons with mobility challenges are encouraged to contact the box office for seat selection sales@ticketsnw.ca or (604)-521-5050

Video and photography are strictly prohibited in the theatre.

Tickets are non-refundable or exchangeable. Exceptions can be made for the following reasons:

If a performance is cancelled, re-scheduled or postponed you will be able to obtain a refund. If the performance is cancelled you will be automatically refunded.

If the performance is re-scheduled or postponed, your ticket will be automatically transferred to the new date. If you are unable to attend the new date, please contact the box office and we will issue you a refund.

Applicable service charges (based on ticket price) are added to each ticket sold payable by the consumer.

Please note: All patrons in the theatre must have their own seat. Parents with babes in arms are asked to contact the box office to identify seating arrangements. Seniors rates apply to patrons age 65 and above and any children's rates apply to patrons 12 and below unless otherwise stated.

For more information email us at sales@ticketsnw.ca